World of Tank joins the server. I press play and does not enter World of Tanks. "Fall" of the communication channel during the update

The World of Tanks game does not start - the "play" button does not work.

One of the common problems logging into World of Tanks is related to the "Play" button in the launcher. It is this button that must be pressed every time you start the game. But what if it doesn't work. You press and nothing happens - World of Tanks does not start? To answer this question, we have collected the most common errors when logging into WOT and described solutions for each of the problems. Let's consider each one in order, starting with the inoperability of the launcher.

If when you enter the game you cannot enter World of Tanks, you need to open the launcher, click "play" and see what happens. With a long wait, the problem with logging into WOT is often hidden behind the inability to connect to the Wargaming servers serving the cluster you have chosen. In this case, you should check for a problem on your PC, namely:

Is your firewall blocking the port through which data is exchanged between World client of Tanks and the server?

If so, you need to add an exception to the firewall. If this is an ordinary Windows firewall, just go to the control panel, select "Firewall" and add the worldoftanks.exe file, as well as the wotlauncher.exe launcher executable file, to the list of exceptions. This can be done by double-clicking on the "Firewall" icon and going to the "Exceptions" tab, then adding the above files with the .exe extension from the folder with the World of Tanks game.

Setting up the World of Tanks launcher

Is the application (game) blocked by your antivirus?

If you have installed anti-virus software and have not configured it properly, by default, all connections to the programs you installed earlier, including the World of Tanks game, will be blocked. To unblock, add an exception in the management shell of your antivirus (Kaspersky, Dr.Web, Nod32, Eset and others) according to the principle described for the Windows firewall (above).

Used mods for World of Tanks

Very often, mods can cause the "Play" button in the World of Tanks launcher to not work. Usually, even the best and most time-tested mod fails, especially after its update, which was released just before the next patch for WOT. Often, mod developers are in a hurry to have time to release a release that supports a new update for World of Tanks, creating a patch for the mod based on test version games. Using such a "quick" update for popular fashion leads to problems with entering the game both after the release of the next version of the World of Tanks, and after the release of micropatches, 1-2 weeks after the main release.

I press the "play" button and does not enter World of Tanks

To check if the use of modifications prevents you from entering the game, disable them for a while. To do this, just rename the res_mods folder and restart the PC before trying to login.

Does not enter World of Tanks: I click "Play" and does not enter

Among the problems with the "Play" button, the second place is occupied by errors related to the Internet connection. Check this category of login errors according to our instructions:

Find out what IP address is used when connecting your PC to the Internet, static or dynamic?

  1. With a static IP address, you are allocated the same address each time you connect to the Internet, and it is also credited when you enter World of Tanks. If your static ip address is banned in tanks, every time you try to click on the "play" button in the launcher, you will not be able to connect. To solve this problem, contact your provider with a request to replace the static IP address allocated to you with another one. Some providers charge for this service, while others charge it for free. Occasionally, to replace the IP address, you may need a specialist to visit your home. More rarely, this service is not provided at all.
  2. In the case of a dynamic IP address, there are also problems when the launcher does not enter wot when the wedge is about the "play" button. This happens when you are allocated an ip-address banned by Wargaming when connecting to the Internet. This does not mean that you were banned, someone else playing under this dynamic address in World of Tanks was banned by IP. To solve this problem, simply reconnect to the Internet (break the connection and reconnect).

Solving the problem with the "play" button in World of Tanks

Not included in World of Tanks

In addition to the network or internet connection problems described above, as well as your PC settings, there is a category of problems related to the game itself. Consider these errors when entering World of Tanks:

You updated the game and some files were not updated. Error while updating.

If after the update you cannot enter the game, and after clicking "play" the launcher freezes for a long time, then world update of Tanks was unsuccessful. The game will not always inform you about this. However, when connecting, the server will definitely check whether the hash of the client files installed on your PC matches the current game update. If at least one file differs even by 1 byte or is missing, the server will not allow you to enter the "World of Tanks" and will send a command to the launcher to try to update again.

Solving the problem with the inoperability of the game

The launcher will not be able to update again, and the game will freeze when you click on "play" and here's why: some directory or separate file(rarely many files) in the game folder are not writable by the current Windows user. That is, the user under which you logged into Windows to play World of Tanks cannot overwrite old files for some reason. And there may be several reasons:

  • the user does not have enough rights to manage the computer;
  • the user's rights have been restricted by another user;
  • the user himself has limited the rights to the World of Tanks game files intentionally or not;
  • the antivirus manages files as it sees fit on your PC.

Each of these items needs to be checked separately and to find out if the error when starting World of Tanks through the launcher causes problems during the update.

What to do if World of Tanks does not work

The easiest solution to the problem when it does not enter the game can be reinstalling World of Tanks. Don't be afraid to erase all files to make sure they don't interfere with entering the tanks. Client WOT version, which you install on your PC, does not contain any personal data that can be lost when uninstalling World of Tanks, with the exception of files with your replays and mods you installed earlier. We have already found out about mods - it’s better not to dwell on them if you want to solve a problem with the game. Feel free to reinstall the game, it usually takes about half an hour.

If reinstalling didn't help, there's a good chance that the problem with the "play" button is related to your network or internet connection (solution above).

World of Tanks hangs when entering the game

Particular attention should be paid to the drivers used for the video card and the availability of a license for the operating system. The error I click on the play button and does not enter can be caused by the lack of a license for Windows, as well as outdated drivers for your video card. To solve these problems, start by updating the "firewood" for the video adapter by going to the manufacturer's website, downloading and installing the latest driver version that matches your operating system and its bit depth (32 or 64 bit). To solve problems with Windows, it is recommended to purchase a license (at your discretion). This will save you from most potential problems with entering World of Tanks and the launcher.

When registering in the game client, such a message may pop up. What needs to be done first.

Actions

1. You must turn off the firewall and repeat the login procedure.
2. Then follow the steps step by step:

  • Download the archive you need from the site:
  • Unzip, copy the bat file and put in game root directory(eg C:\Games\World_of_Tanks) and run it as an administrator.
    Launch the game and try to connect to any server again.
    Required for the Launcher and the game client to antivirus/firewall ports were opened:
    For WorldOfTanks.exe:
  • UDP-ranges with 32 800 on 32 900 , with 20 010 on 20 020 and UDP port 53;
  • TCP-ports 80 , 443 .
  • To work voice chat also needed for WorldOfTanks.exe open UDP-range with 12 000 on 29 999 and ports 5060, 5062, 3478, 3479, 3432, 30443 . For text chat to work, you need to open WorldOfTanks.exe TCP ports 5222 and 5223 . Alternatively, you can allow WorldOfTanks.exe UDP protocol and TCP protocol on any ports in both directions, which will allow the firewall to pass any packets for the game client to any addresses.

    3. You need to add the game folder to the trusted zone of your antivirus. Before performing this procedure, you must first do a full scan of your computer for viruses.

    4.Add the range of our servers to the list of trusted addresses (optional).

    Servers RU1–RU9:

  • 92.223.19.1 - 92.223.19.255
  • 92.223.8.1 - 92.223.8.255
  • 92.223.1.1 - 92.223.1.255
  • 92.223.12.1 - 92.223.12.255
  • 92.223.18.1 - 92.223.18.255
  • 92.223.4.1 - 92.223.4.255
  • 92.223.10.1 - 92.223.10.255
  • 92.223.14.1 - 92.223.14.255
  • 92.223.36.1 - 92.223.36.255
  • 92.223.38.1 - 92.223.38.255
  • 185.12.240.1 - 185.12.240.255
  • 185.12.242.1 - 185.12.242.255

    The range of addresses required for the Launcher and the portal to work:

  • 185.12.241.1 - 185.12.241.255.

    Ranges of server addresses required for voice communications:

  • 64.94.253.1 - 64.94.253.255
  • 74.201.99.1 - 74.201.99.255

    5. You also need to reset the network stack of the system to command line Windows using the command " netsh winsock reset».

  • Launch Command Prompt. For this:
  • - For Windows XP: press Start > Run. In the window that opens, enter cmd.exe and press OK.
    - For Windows Vista and Windows 7: press Start, in the "Start search" field, enter cmd, click right click mouse over the cmd.exe file and select "Run as administrator".
    - For Windows 8: On the desktop, press the keyboard shortcut Win+X. Select "Command Prompt (Admin)" from the menu that opens.

    There are quite a few requests in the comments asking for help to solve the problem when there is no connection to the World of Tanks update server. There are three simple solutions that we will tell you about below.

    Problem connecting to the update server

    When it is impossible to connect to the WOT update server, use one of the following instructions to solve the problem, download updates and enter the game:

    Decision

    Option 1

    To solve the problem when it fails, you need to do the following. First of all, make sure your Internet is working properly. Then restart your computer and turn off internet if you are getting it through a router or router. That is, your network card or modem must be disconnected from electricity: the network card will turn itself off when the PC is restarted, and the modem, router, router or other connector is usually turned off manually. In this way, we are guaranteed to reset your current Internet connection and connect again. After reconnecting to the network, blocking access to WOT updates disappears. This option usually fixes the connection issue for users with a dynamic IP address.

    If you are unable to connect to the update server after following this procedure, try the other options below.

    Option 2

    Having tried the first option above, we do the following. You need to go to your network connection settings and change the available DNS server to a new one. On Windows 10, this is done as follows:

    1. Go to Settings (Start - Settings)
    2. Network and Internet
    3. ethernet
    4. We call the properties of the adapter through which you access the Internet. If wired, then "Ethernet", otherwise "Wireless". This is done by right clicking on the icon.
    5. We open the properties of the protocol "IP version 4 (TCP / IPv4)" also through the right mouse button.
    6. Put a dot in front of "Use the following DNS server addresses" and enter if not, otherwise replace the DNS server with 8.8.8.8. This is the Google DNS server. The second is the Yandex DNS server 77.88.8.8.
    7. Save by pressing the "OK" button.

    For convenience, we have made a graphic instruction for you:


    After completing the steps described above, the connection to the World of Tanks update server will occur through a generally accepted open policy for accessing resources on the Internet provided by leading search engines. This will nullify the problem with the unavailability of World of Tanks updates.

    Option 3

    If another solution to the problem with WOT. Most often, after the release of the next patch, servers provide access for downloading to those players who are the first to try to download from them and to those who have a high-quality Internet connection. If you don't fall into the first category and don't have a high-quality network connection by today's standards, you just have to wait. Yes, you got it right. Once again: wait until the bulk of the players download new patch, after which access to the update servers will be open to you. This filtering was done due to the fact that the number of simultaneous connections to the World of Tanks data center during the release of updates goes off scale. Under these conditions, priority is given to players with fast internet who will not queue for a long time to download the patch. Be patient and if everything is really all right with your Internet, already after 6-12 hours from the moment the update was released, access to WOT servers will be open to you.

    If a message appears on the screen while working with the program "Unable to connect to server.", do the following:

    1. Check if your computer is infected with the Kido worm

    Read the article about infection symptoms and treatments How to deal with the Net-Worm.Win32.Kido network worm .

    2. Check Internet access

    Check if available Internet by opening in browser Internet Explorer website Kaspersky Labs. If access to Internet no, please contact your ISP for additional information. Try to activate the application again after restoring access to Internet.

    3. Set up Firewall properly

    If your computer has Firewall, then make sure that in the settings Firewall there is an allow rule for the process avp.exe.

    Firewall (firewall, firewall) designed to ensure the security of your work in local networks and the Internet. Firewall is a software package that checks data transmitted over the Internet or local network, and, depending on the parameters Firewall(direction, transfer protocol, destination addresses and ports), blocks or allows this network activity.

    4. Check the system date on the computer

    You can learn how to check if the system date is set correctly on your computer in the KB3508 article.

    5. Retry activation in one hour

    6. Contact Kaspersky Lab Technical Support


    Sometimes there are problems related to the game servers. Depending on the reason, you will need to take certain actions.

    The reason for the appearance of such a message may not only be a problem with the user's system.

    Often during promotions, game developers may experience server problems.

    If a player played on the server that went down, he will automatically be transferred to another server. But with a large flow of players, the received server may be overloaded, and accordingly the message “session on another server has not ended” appears. It is impossible to solve this problem on your own, since it concerns the World of Tanks CPU. One has only to wait for recovery from failures.

    If the problem is not due to server failures, then you need to take a few steps to fix it:

    1. Forced termination

    An unfinished session can be ended on its own by force closing. To do this, go to the official website of the game and enter Personal Area. Next, you need to click on "sessions" in the "access control" section.


    The "Sessions" section will display a list of active and completed sessions. To close the last session, you need to click on the "end" link.

    2.

    By pressing the Win + R keys, a search box will appear in which you need to enter% appdata%. A list of folders will appear in which you need to find the Wargaming.net folder, delete all contents from it and restart the computer. The next time you start the game client, you will need to re-enter your username and password.

    3. Antivirus

    Whatever antivirus is, it may take some game files as a threat. To avoid conflicts, you need to make the game an exception. This action can also slightly increase the frame rate in the game, since the antivirus will not constantly monitor it.

    If the above solutions did not help, you should contact the support service, providing all the necessary information, attaching screenshots.

    ""- an error that can appear quite suddenly for any tanker in World of Tanks. Let's look at the possible causes of this incident.

    This error can be caused due to the following reasons:

    1. Technical work is underway on the game server. Developers very often warn about them on the official website. Technical work may be related to the release of a new patch or the installation of intermediate fixes, as well as simply restarting the game server may temporarily cause a network connection error.
    2. Your internet connection is not enough to play. Check the minimum system requirements games.
    3. You have an antivirus or firewall installed that can block the game from accessing the Internet. Remove file restrictions WorldOfTanks.exe, If there are any.

    During update 1.7.1.0, many players received this error when downloading the patch through the launcher:

    A warning.
    Incorrect data received from the update service.
    Detailed information is available in the log file.

    This most likely means that the update server is unavailable. This happens when the next update comes out.

    How to fix?

    Close the game client, delete the Wargaming.net folder located at:

    Windows Vista 7: C:\Users\UserName\AppData (hidden folder)\Local\Temp\wargaming.net\

    Windows XP: C:\Documents and Settings\UserName\Local Settings\temp\wargaming.net\

    (where UserName is the name of your account Windows).

    You can also get into the folder without changing the visibility settings. Enter "%appdata%" (without quotes) in the explorer address bar or use the Total Commander program.

    Empty the Updates folder located in the root directory of the game (eg C:\Games\World_of_Tanks\Updates). At the time of the update, we recommend temporarily disabling anti-virus software.

    Launch launcher. In the launcher settings, specify port 6881 for incoming connections, activate the "Allow torrent" setting and click OK. Restart the launcher, wait for the client to automatically update. Turn on your antivirus software. Try adding the game folder to the trusted zone of your antivirus.

    If the error persists

    Make sure you are connected to the update server:

    Click Start(if you are using Windows 8, press the keyboard shortcut Win+R), in the "Start Search" field, type "cmd" (without quotes), right-click on the cmd.exe file and select "Run as administrator".

    1. Enter the command "ping update.worldoftanks.ru" in the command line and press the key Enter.
      Make sure the number of packets sent matches the number received.
    2. Enter the command "ipconfig /flushdns" (without quotes) at the command prompt and press the key Enter.
    3. Enter the command "ipconfig /registerdns" (without quotes) at the command prompt and press the key Enter.

    After these steps, the update will most likely start.

    The error is that Can't install network connection once brought a big surprise to tankers when unscheduled technical work began on the servers related to preparations for update 0.7.0. This came as a big surprise to the players. Initially, this article was intended to cover the chronicle of those events, so the original text of the outdated news is presented below.

    -- The text below is not relevant, pay attention to the date. --

    old information

    Today November 5, 2011 at about 15:00 Moscow time, the World of Tanks server lay down and did not get up. Everything would be fine, but no preliminary messages from the developers were published, which led to massive dissatisfaction with the players, who poured into the official forum in a huge crowd.

    When I discovered that the game was not connecting to the server, there was already a heated discussion on the forum about this news. At peak moments, up to 1600 users read the topic, which led to failures in the forum.

    We will keep you updated.

    Update: at 15.48 I was already able to log into the server.

    It is not so much the fact that the game server did not work that is surprising - it is within the normal range that the equipment breaks down, the hardware does not last forever, especially since the total power over the server is concentrated in the hands of the developers. It is surprising that nowhere does a message slip through that they say "sorry, we are fixing it, we know about the problem, work is underway."

    It would be high time to issue a special column of emergency messages in order to avoid such an aggressive reaction from the World of Tanks gaming community. And the players are primarily frightened and annoyed by the unknown and unforeseen.

    Update 08 December 2011

    Today the World of Tanks server was disabled due to the installation of update 0.7.0 on the server. At 22:34 Moscow time, technical work is still ongoing, but earlier there was a message that the server would not be available until 22:00. Well, it's not an easy task to patch such a game. We wish the developers good luck!

    The World of Tanks game does not start - the "play" button does not work.

    One of the common problems logging into World of Tanks is related to the "Play" button in the launcher. It is this button that must be pressed every time you start the game. But what if it doesn't work. You press and nothing happens - World of Tanks does not start? To answer this question, we have collected the most common errors when logging into WOT and described solutions for each of the problems. Let's consider each one in order, starting with the inoperability of the launcher.

    If when you enter the game you cannot enter World of Tanks, you need to open the launcher, click "play" and see what happens. With a long wait, the problem with logging into WOT is often hidden behind the inability to connect to the Wargaming servers serving the cluster you have chosen. In this case, you should check for a problem on your PC, namely:

    Is your firewall blocking the port through which data is exchanged between the World of Tanks client and the server?

    If so, you need to add an exception to the firewall. If this is an ordinary Windows firewall, just go to the control panel, select "Firewall" and add the worldoftanks.exe file, as well as the wotlauncher.exe launcher executable file, to the list of exceptions. This can be done by double-clicking on the "Firewall" icon and going to the "Exceptions" tab, then adding the above files with the .exe extension from the folder with the World of Tanks game.


    Setting up the World of Tanks launcher

    Is the application (game) blocked by your antivirus?

    If you have installed anti-virus software and have not configured it properly, by default, all connections to the programs you installed earlier, including the World of Tanks game, will be blocked. To unblock, add an exception in the management shell of your antivirus (Kaspersky, Dr.Web, Nod32, Eset and others) according to the principle described for the Windows firewall (above).

    Used mods for World of Tanks

    Very often, mods can cause the "Play" button in the World of Tanks launcher to not work. Usually, even the best and most time-tested mod fails, especially after its update, which was released just before the next patch for WOT. Often, mod developers are in a hurry to have time to release a release that supports a new update for World of Tanks, creating a patch for the mod based on a test version of the game. Using such a "quick" update for a popular mod leads to problems with entering the game both after the release of the next version of the World of Tanks, and after the release of micropatches, 1-2 weeks after the main release.


    I press the "play" button and does not enter World of Tanks

    To check if the use of modifications prevents you from entering the game, disable them for a while. To do this, just rename the res_mods folder and restart the PC before trying to login.

    Does not enter World of Tanks: I click "Play" and does not enter

    Among the problems with the "Play" button, the second place is occupied by errors related to the Internet connection. Check this category of login errors according to our instructions:

    Find out what IP address is used when connecting your PC to the Internet, static or dynamic?

    1. With a static IP address, you are allocated the same address each time you connect to the Internet, and it is also credited when you enter World of Tanks. If your static ip-address is banned in tanks, every time you try to click on the "play" button in the launcher, you will not be able to connect. To solve this problem, contact your provider with a request to replace the static IP address allocated to you with another one. Some providers charge for this service, while others charge it for free. Occasionally, to replace the IP address, you may need a specialist to visit your home. More rarely, this service is not provided at all.
    2. In the case of a dynamic IP address, there are also problems when the launcher does not enter wot when the wedge is about the "play" button. This happens when you are allocated an ip-address banned by Wargaming when connecting to the Internet. This does not mean that you were banned, someone else playing under this dynamic address in World of Tanks was banned by IP. To solve this problem, simply reconnect to the Internet (break the connection and reconnect).

    Solving the problem with the "play" button in World of Tanks


    Not included in World of Tanks

    In addition to the network or internet connection problems described above, as well as your PC settings, there is a category of problems related to the game itself. Consider these errors when entering World of Tanks:

    You updated the game and some files were not updated. Error while updating.

    If after the update you cannot enter the game, and after clicking "play" the launcher freezes for a long time, then the World of Tanks update was unsuccessful. The game will not always inform you about this. However, when connecting, the server will definitely check whether the hash of the client files installed on your PC matches the current game update. If at least one file differs even by 1 byte or is missing, the server will not allow you to enter the "World of Tanks" and will send a command to the launcher to try to update again.


    Solving the problem with the inoperability of the game

    The launcher will not be able to update again, and the game will freeze when you click on "play" and here's why: some directory or a separate file (less often many files) in the game folder is not writable for the current Windows user. That is, the user under which you logged into Windows to play World of Tanks cannot overwrite old files for some reason. And there may be several reasons:

    • the user does not have enough rights to manage the computer;
    • the user's rights have been restricted by another user;
    • the user himself limited the rights to the files World games of Tanks intentionally or not;
    • the antivirus manages files as it sees fit on your PC.

    Each of these items needs to be checked separately and to find out if the error when starting World of Tanks through the launcher causes problems during the update.

    What to do if World of Tanks does not work

    The easiest solution to the problem when it does not enter the game can be reinstalling World of Tanks. Don't be afraid to erase all files to make sure they don't interfere with entering the tanks. The client version of WOT that you install on your PC does not contain any personal data that can be lost when uninstalling World of Tanks, except for files with your replays and mods you installed earlier. We have already found out about mods - it’s better not to dwell on them if you want to solve a problem with the game. Feel free to reinstall the game, it usually takes about half an hour.

    If reinstalling didn't help, there's a good chance that the problem with the "play" button is related to your network or internet connection (solution above).

    World of Tanks hangs when entering the game

    Particular attention should be paid to the drivers used for the video card and the availability of a license for the operating system. The error I click on the play button and does not enter can be caused by the lack of a license for Windows, as well as outdated drivers for your video card. To solve these problems, start by updating the "firewood" for the video adapter by going to the manufacturer's website, downloading from there and installing the latest driver version that matches your operating system and its bit depth (32 or 64 bit). To solve problems with Windows, it is recommended to purchase a license (at your discretion). This will save you from most potential problems with entering World of Tanks and the launcher.

    Dear tankers!

    Today World servers of Tanks are not available for most players. He writes to some tankers that the session is not over and therefore does not allow them to enter the tanks, he puts others in a queue for connection, the length of which is measured in hours. Users who have bought a premium account simply cannot use it due to problems with developers from Wargaming.

    Let's figure it out, and when will the opportunity to play? We will tell you more about the answer to this and other topical questions on the topic of the inability to enter the game.

    Can't access tanks

    The problem is related to the fact that the server hardware used by Wargaming to work project World of Tanks today could not withstand the load and collapsed. To find out why this happened, the best developers to restore the fallen WOT servers . On this moment access to tanks restored 80% equipment.

    Session not ended

    This problem is constantly relevant. Those players who frequently log in and out of the game may encounter unfinished session problem in tanks and the inability to re-enter. To solve this problem, just visit your personal account and reset all active sessions. However, this option according to technical support World of Tanks doesn't always help.

    In any case, the session will end sooner or later. Typically, a session will last no more than 24 hours before being forced to end. After that, you can freely enter the hangar.

    World of Tanks not working

    Main cause of inoperability tanks wot is the insufficient bandwidth of the server equipment of the organizer. According to our data, some of the servers were transferred to the supertest of the next update, in connection with which the load on the main clusters has increased many times and prevents players from logging in normally.

    Queue in World of Tanks

    Due to the large number of players and the small number of available clusters, at the entrance to tanks world of Tanks formed a large queue of players. But in order to enter the tanks, you need to not only stand in line for a certain time, but also have time to take the vacant seat.

    Do not forget that tankers who are in the game are also aware of the problem with the entrance and are not going to give up their place to you. Therefore, the vast majority of users tend to use the maximum possible amount of game time in tanks. As soon as one of the players leaves, his place is immediately taken by the one who is listed first in the connection queue.