Max payne 3 black screen on startup. Troubleshooting Startup Issues

And now, a few days after the release Max Payne 3 on PC, we are pleased to present you the Russian version of the technical support translation from the official website Rockstar Games , now you have the opportunity to sort out your problems and solve them in the end.

And so, we have already received patches with some changes, below is a list of patches and links to them, by going through which you can find out what they fixed, maybe your problem was fixed a long time ago (although the game is updated automatically immediately after launch).

    Until no more came out.

Below are different ways with links to the originals that are presented on the official website in their native English language, if you find any inaccuracies in the text, or you have something to add, please contact a special branch of our forum.


LOW PERFORMANCE
Windows 7/Vista/XP PC (32 or 64 bit)
Intel Dual Core 2.4 GHZ or AMD Dual Core 2.6 GHZ, or better
2GB System RAM
NVIDIA® GeForce 8600 GT 512MB RAM
or AMD Radeon™ HD 3400 512MB RAM

THE HIGHEST PERFORMANCE
Windows 7/Vista (64bit)
Intel i7 3930K 6 Core x 3.06GHZ
or AMD FX8150 8 Core x 3.6GHz
16GB System RAM
NVIDIA® GeForce® GTX 680 2GB RAM
or AMD Radeon™ HD 7970 3GB RAM

OTHER REQUIREMENTS
Free space: 35 GB
File system: NTFS (not FAT32)
Sound card: 100% compatible with DirectX 9.0 and above, as well as an Internet connection and a Social Club profile;
Required software to run GameShield® IronWrap®;
DirectX and Microsoft Visual C++ 2008 SP1 Redistributable Package (x86).

This problem has been resolved in , but if you still get a similar error from below, the steps to prevent it are described.

In particular, this problem occurs if you are not running the game as an administrator, in which case you need to use an administrator account or run the game as an administrator or there are compatibility issues, for this you need:

    Right-click on the shortcut with the game - Run as administrator;

    Right-click on the shortcut with the game - Properties - Compatibility - Set compatibility with your OS, or if you have Windows 7 then leave compatibility on Windows 7;

On the this moment official support Max Payne 3 and L.A. Noire not on Windows 8, but they run and work fine there, so if problems arise, Rockstar Games and technical support will not be able to help.

A very common error that occurs for both retail and Steam disc users, below is a series of steps that can help fix this error.

Latest Drivers
Make sure that you have the latest drivers installed, in particular sound drivers and drivers for a video card, if you do not know where to find them, you can follow the link and find the company corresponding to your computer in.

Conflict with antivirus programs
Your antivirus may be conflicting with Social Club and working shell Max Payne 3 to test this, disable/remove your antivirus, instead you can temporarily use Microsoft Security Essentials to feel safe.

Make sure the game starts correctly
When starting the game in Steam, you must make sure that the program Steam previously launched, if this is not done, the game will not start. Also, if MP3_Launcher.exe does not start, you can start the game, click “Cancel” and try to start again.

Disable User Account Control
Make sure you are running the game as an administrator and disable User Account Control.

    Start - Control Panel - Accounts users - Change User Account Control (move the slider to the very bottom);

    Right-click on the label Max Payne 3 - Properties - Run as administrator;

Run in compatibility mode
You can run the game in compatibility mode for your current OS by clicking right click by label Max Payne 3- Properties - Compatibility, and indicate your system there, if this does not help, try choosing an OS with Service Pack, and also if you run the game through Steam, then set compatibility on it as well.

Launch error on Steam version
This problem managed to completely solve it, it is necessary that the game is installed on drive C, and it is also necessary to add a .txt file with an identifier, then restart the computer and run the game through Steam if it fails to run through MaxPayne3.exe in the root folder with the game.

    The game must be installed in the Steam program directory, in no case C:/Games/MaxPayne3, you must install the game in C:\Games\Steam\steamapps;

    In the root folder with the game, you need to create a text file called steam_appid.txt, add numbers to it 204100 After these steps, restart your computer.

Reinstall Social Club manually for Steam version
Try reinstalling Social Club manually and then double-check the correct service installation path c:/program files/steam/steamapps/common/max payne 3/mp3_installers/Social Club v1.0.9.5:

  • For Windows 32 bit - Program Files\Rockstar Games\Social Club;
  • For Windows 64 bit - Program Files (x86)\Rockstar Games\Social Club.

Install the required software
Check that you must have installed all the necessary software to run the game, which is located on the disk with the game, as well as described below in our article.

The game, like Social Club, is very demanding and very capricious about the installed software, so you need to take this into account and know. You can find all the necessary software on the DVD 1 or DVD 4 disc with the game. If you have Steam version All links to the required software can be found below.

Software on disc Max Payne 3 (Disk 1)
Microsoft Visual C++ 2008 SP1 - Disk1/Redistributables/vcredist_x86.exe
.NET Framework 3.5 SP1 Update - Disk1/Redistributables/DotNet
DirectX 9 - Disk1/Redistributables/DirectX/DXSETUP.exe

Software that can be downloaded
Microsoft .NET Framework 3.5 (Note: 4.0 is not supported)
Microsoft .NET Framework 3.5 Update 1 (Patch)
Microsoft Visual C++ 2008 SP1
DirectX 9
DirectX 11

Below is full list commands for the command line that you can use in Max Payne 3, you can use them in two ways. The first one is using the command in the file path string, which you can find in the shortcut properties Max Payne 3. The second is to create a commandline.txt text file in the root folder of the game, and enter the commands you need there.

List available commands
-adapter (Force specific DirectX adapter starting from 0).
-cpucount (Force cpu count if query is not successful).
-d3dmt (Force multi-threaded DirectX runtime).
-dx10 (Force DirectX 10 if available).
-dx10_1 (Force DirectX 10.1 if available).
-dx11 (Force DirectX 11 if available).
-dx9 (Force DirectX 9).
-frameLimit (Force VSYNC ); (0 equals Vsync Off)
-fullscreen (Force fullscreen mode).
-fxaa (Force FXAA quality ).
-gpucount (Force gpu count if query is not successful).
-height (Force vertical resolution).
-language english (Force English language).
-language russian (Force Russian language).
-MSAA (Force MSAA).
-MSAAQuality (Force MSAA quality level).
-outputMonitor (Force specific monitor starting from 0).
-reflectionquality (Force reflection quality ).
-refreshrate (Force refresh rate).
-safemode (Force game to load with safest settings).
-shadowquality (Force shadow quality ).
-ssao (Force SSAO ).
-stereo (Force 3D stereo support ) (1 is on)
-tessellation (Force tessellation quality ).
-texturefilterquality( Force the Anisotropic texture filter quality ).
-texturequality (Force the texture quality ).
-useHighQualityShaders (Force usage of high quality shaders ).
-waterquality (Force water quality ).
-width (Force horizontal resolution)
-windowed (Force windowed mode).
-scdetectproxy (May be used to improve connection if you use a proxy to connect to the net)

List update after 6 June 2012 patch
-nomouseaccel (Disable mouse acceleration).
-aspectratio width:height (e.g. -aspectratio 4:3 / -aspectratio 16:9)

Many faced the problem of endless loading Max Payne 3, or else initialization hangs Social Club. Usually you can get out in this way, press the "Home" key - authorize in the system, but if this does not help, then below is a series of recommended actions for this problem. The solution to the problem was never found in Rockstar Games.

  • To restart a computer;
  • Steam cache check (if you have Max Payne 3 Steam version);
  • Run the game as administrator (Properties - Run as administrator);
  • Install the latest drivers on the computer and the necessary software;
  • Set compatibility with your system on the label of the game and the Steam program;
  • Temporary disabling of anti-virus protection;
  • Reinstall Social Club;

If the bug still persists, keep us posted, a patch is on the way.

Many people get this error when playing multiplayer or connecting to a server: “You were excluded from the game due to connection problems.” This occurs due to the fact that the Rockstar Games servers are far from Russia, and therefore these problems have yet to be resolved it’s impossible, in addition, we are advised to open the necessary ports, which should improve the stable operation of the network and reduce ping.

Matchmaking: UDP port 27900

NAT negotiation: UDP port 27901

Activate: Port 443

If that doesn't help, try opening the ports below:

  • 27900
  • 28900
  • 29900
  • 29901
  • 13139

Below is a list of programs that can create a network conflict:

  • Windows XP Firewall
  • Norton Internet Security
  • Tiny Personal Firewall
  • Zonealarm
  • Sygate (proxy)
  • Wingate (proxy)
  • Internet Connection Sharing aka ICS - provided by Windows 98SE and higher (proxy)
  • Linksys Routers (hardware firewall)
  • D-Link Routers (hardware firewall)
  • Cisco Routers (hardware firewall)

The video shows how to open ports

Many owners of laptops with a built-in video card NVIDIA Optimus there were problems with L. A. Noire, but later which was decided by the release of new patches. The situation is repeated with Max Payne 3, the developers offer a number of actions that can fix the problem.

    Update video drivers or restore original settings (NVidia Control Panel - Manage 3D Settings - Global Settings - Restore);

    Specify command in command line when starting the game -adapter 1, which will allow you to change the display.

Some players received a message at launch Max Payne 3 that Social Club cannot connect to the Internet, thus giving a message like “You are not connected to the Internet”. This problem is tritely solved by disabling the antivirus and running on behalf of the game administrators, but if the problem persists, use the documentation on opening ports, which is listed a little higher.

If you do not have a key entry field, then use the launch in "Safe Mode" or use windowed mode.

If you encounter a “CRC error” while installing a game, there are a few things you can think about, as well as how to fix them.

  • File system (the file system must be NTFS, to do this, right-click on the local drive on which you are installing the game and select properties, and you will find the line “file system”);
  • Damaged disk (to identify this you need to try installing the game several times, or try on another computer, if the game does not install on another computer, then your disk is damaged);
  • Damaged DVD drive (in this case, you also need to try installing the game several times, and try on another computer, if it installs on another, then your DVD drive is unusable);

Users of the Steam version have encountered a number of issues such as an error entering the license key or the game being idle, so Rockstar Games recommends using a number of steps to fix this problem. The developers have not yet found a solution to this problem.

  • Reinstall Social Club as mentioned above in our article;
  • Run Steam and Max Payne 3 in compatibility mode with your system;
  • Run Steam and Max Payne 3 as an administrator;
  • Launch Steam first and then the Max Payne 3 shortcut;

A lot of players are facing this issue. NSIS errors, which indicates damage to game files and media integrity. As a result, the developers have released a small list of recommendations that will help get rid of the error.

  • Delete temporary files Start - Run -% Temp%;
  • Reinstall Social Club, uninstall and install a special program from the game disk Disk1/Redistributables\RGSC\Social Club Setup.exe;
  • The path with the game must not contain spaces, for example D:/Games/MaxPayne3;
  • Reinstall the game by deleting all game files, including Social Club;
  • During installation, turn off antiviruses / firewalls, they can create a conflict due to which some game files will not be installed;

This error can still occur if there are viruses in your system, the Windows kernel has been changed, you use tweakers and other programs that change the Windows shell.

Some users of Kaspersky Anti-Virus encountered a series of problems, below are recommendations that will help you get rid of these problems. Also the error “Module error: mzvkbd3.dll_unloaded” or “Module error: sbhook.dll_unloaded” can be fixed.

  • Temporarily disable Kaspersky Anti-Virus and try launching the game;
  • Reinstall the game with disabled antivirus/firewall;

For some owners ASUS hardware, an error occurs, as a result of which we found that this may occur due to incompatibility of programs Asus OSD and smart doctor which need to be removed for more comfortable operation of the application. The error can be identified by the conflict atkdx11disp.dll file.

In connection with the increasing complaints about conflicts between the PC version of Max Payne 3 and Punkbuster, it is recommended to turn it off when starting the game, conflicts are possible due to which the game may not work, give an error and crash.

Some players received an error like “ERR_NO_SOUND”, which means that no sound device is currently connected, or the drivers are not installed correctly. The solution to this problem can be considered depending on the equipment vendor, in some programs that come with the sound card, you can configure plug-in outputs for devices, they may not be configured correctly. When reconfiguring, restart your computer and try running the game again.

Briefly about sore

    The same computer cannot have the Steam version and regular version from the disc of the game Max Payne 3;

    On ATI 2000/3000 series video cards there may be image artifacts, everything is fixed by installing the Catalyst Hotfix 12.4a drivers from the official AMD website;

    Poor performance on GeForce 600 series cards in windowed mode, turns off vertical sync;

    Some experimenters try to set the resolution in the game higher than necessary, and some video drivers do not stop this process, as a result of which the screen may darken. To do this, press Alt + F4 and exit the game, then try starting the game in safe mode.

The section will be replenished as much as possible, a big request to leave your comments and questions on, and not in the comments.


If Max Payne 3 crashes, Max Payne 3 will not start, Max Payne 3 not installing, there are no controls in Max Payne 3, no sound in game, errors happen in Max Payne 3 – we suggest you the most common ways to solve these problems.

First, check if your PC meets the minimum system requirements:

  • OS: Windows 7/Vista/XP (32 or 64 bit)
  • Processor: Intel Dual Core 2.4 GHZ or AMD Dual Core 2.6 GHZ
  • Memory: 2GB RAM
  • HDD: 35 GB free space

Be sure to update your video card drivers and other software

Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not solved by installing the current version.

It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of bugs not found and not fixed.

Do not forget that games often require installation for stable operation. latest version DirectX, which can always be downloaded from the official Microsoft website.

Max Payne 3 won't start

Many problems with launching games happen due to incorrect installation. Check if there were any errors during the installation, try uninstalling the game and running the installer again, after disabling the antivirus - often the files needed for the game to work are deleted by mistake. It is also important to remember that in the path to the folder with installed game there should be no Cyrillic characters - use only Latin letters and numbers for directory names.

It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as administrator in compatibility mode for different versions Windows.

Max Payne 3 slows down. Low FPS. Lags. Friezes. hangs up

First - install the latest drivers for the video card, from this FPS in the game can rise significantly. Also check the computer's load in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.

Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the settings responsible for post-processing. Many of them consume a lot of resources and disabling them will significantly increase performance without greatly affecting the quality of the picture.

Max Payne 3 crashes to desktop

If Max Payne 3 often crashes to your desktop, try lowering the graphics quality to start solving the problem. It is possible that your computer simply does not have enough performance and the game cannot work correctly. Also worth checking out for updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.

Black screen in Max Payne 3

More often than not, the problem with the black screen is an issue with the GPU. Check if your video card satisfies minimum requirements and install the latest drivers. Sometimes a black screen is the result of insufficient CPU performance.

If everything is fine with the hardware, and it meets the minimum requirements, try switching to another window (ALT + TAB), and then return to the game window.

Max Payne 3 is not installed. Installation stuck

First of all, check if you have enough HDD space for installation. Remember that for correct operation The installer requires the advertised amount of space, plus 1-2 gigabytes of free space on the system drive. In general, remember the rule - the system drive should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.

Installation problems can also occur due to lack of Internet connection or its unstable operation. Also, do not forget to suspend the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.

Saves not working in Max Payne 3

By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a folder of documents, which is located separately from the game itself.

Controls not working in Max Payne 3

Sometimes the controls in the game do not work due to the simultaneous connection of several input devices. Try disabling the gamepad, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If the gamepad does not work for you, then remember that only controllers that are defined as Xbox joysticks officially support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).

Sound not working in Max Payne 3

Check if the sound works in other programs. After that, check if the sound is turned off in the settings of the game itself and if the sound playback device is selected there, to which your speakers or headset are connected. Next, while the game is running, open the mixer and check if the sound is muted there.

If you are using an external sound card- check for new drivers on the manufacturer's website.


GAMES On the official Naughty Dog Twitter page, there was a not very happy message regarding the release The Last of Us: Part 2. The game's release has been moved indefinitely due to potential logistical issues...

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For novice users, the main problem could be the launch of the Max Payne 3 game. In principle, there is nothing complicated here. If you purchased a digital copy of the game, then you will first need to download it from the service, and only after that proceed with the installation. If a disk was purchased, then you need to insert it into the drive and wait for autoload. After launching the application, a special dialog box will open where you need to confirm the license agreement. Then you just need to follow the instructions and specify the installation path.

Upon completion of the installation procedure, it will be possible to launch the game, but if the user does not have an account in the RockStar Social Club, then the game will not work. To do this, you either need to go to their official website and use the registration procedure to make a profile for yourself, or go through the procedure for creating it directly in the game. To do this, you will need to specify a username and password for the account, e-mail, enter a name and date of birth. After you receive a confirmation email, you will need to follow the link to activate your account. Only then it will be possible to enter the game under the specified data and enjoy it.

Troubleshooting Startup Issues

It is worth noting that the procedure for installing and creating an account in the Social Club are far from the only problems that players may encounter. For example, the game may conflict with the antivirus software installed on the computer and not start because of this. It is enough to disable the antivirus for a while and start the game. If this does not help, then there may be a conflict with User Account Control. To resolve the issue, disable this feature. You need to open the "Control Panel", select "User Accounts", and then "User Account Control Settings". In the window that appears, move the slider until the inscription "Never notify" appears and save the changes. In addition, it is advisable to run the game with administrator rights. To do this, right-click on the Max Payne 3 game shortcut and select "Properties". In the window that appears, check the box next to the "Run as administrator" field. It should be noted that in this case the user will need confirmation from the system administrator.

The game may not start due to the absence of certain components or the presence of their outdated versions. It is advisable to update Microsoft .NET Framework to version 3.5, install Microsoft Visual C++ 2008 SP1, and update DirectX (only DirectX 9 and DirectX 11 are supported). As a result of all these manipulations Max game Payne 3 will need to launch.

With the announcement of Max Payne 3, many fans from all over the world began to ring the bells loudly, saying that Rockstar Games would not be able to preserve the atmosphere of the previous parts of the series by creating another gangster project like GTA. With the gradual leaking of information about the upcoming product, the appearance of the first screenshots and videos, fears began to be confirmed. Instead of a gloomy and snowy New York, the vast favelas of São Paulo spread out before us. Max suddenly becomes bald, and all the noir of the previous two parts has disappeared somewhere. But the developers have all said that they are only showing us a small part of the game, so the atmosphere of the 3rd Max is not worth worrying about. And finally, the release of the game arrived in time. The product turned out to be twofold: on the one hand, we are sent to the same New York several times, and after each chapter they show noir screensavers with Max's self-criticism, but on the other hand, the gameplay presents us with more shooter and entertainment, that is, the most fashionable trends gaming industry. How to launch Max Payne 3 meticulous fan of the series? It's very simple, you just have to come to terms with the fact that the current projects are aimed at the mass market, and not a separate public.

New challenges have also been prepared for PC players. Unlike previous games from "Rockstars" (L.A. Noire, GTA 4), Max Payne 3 has very good optimization, but for the most comfortable game requires very powerful hardware and over 35 GB on the hard drive. Problems often arise from these requirements. For example, on the forums such statements are often seen: "How to run max payne 3", "The game is buggy" and the like. Let's look at some problems.

1) How to run Max Payne 3? First, you need to sign up for Rockstar Social Club, an internal service of Rockstar Games. Next, we activate the game under our profile and after, when entering the game, we go to RGSC. If it gives an error, just restart the game and re-enter your profile. Sometimes you just need to upgrade the RGSC service. If the game still does not want to start, you will have to reinstall it.

2) Sometimes there are complaints of this type: "I can't start max payne 3", "Crashes on startup" and the like. The explanation for this problem lies either in the weak configuration of your PC, or there are inaccuracies in the way the game starts. In the first case, you can try to check for updates to your video adapter and DirectX libraries. In the latter case, you should try to remove spaces from the game explorer by running the exe file from the Max Payne 3 root folder. Next, you need to set compatibility with Windows Vista and Windows XP SP 3 for both the exe file and the launcher.

3) How to run Max Payne 3 on Windows 8? The answer is unambiguous - no way. To date, none of the Rockstar Gamees projects run on this version of the OS. However, the developers promise to fix this problem very soon.

4) Repeatedly encountered problems in multiplayer mode. However, here gamers are powerless. All that is required from the players is the expectation of the next patch from the developers.

5) It happens that some players got an error when installing the game from the disk, what happened. In this case, you can download the game from a torrent (necessarily a clean, not a cracked version) and install it using emulators.

6) And last mistake. In the game itself, textures can sometimes disappear. Here the problem is solved in the classical way - by increasing the RAM memory (at least 4 GB is required for normal operation) and updating the drivers.

It is also possible to launch Max Payne 3 via Steam client, but only if you purchased the game directly through it.

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